Do you think you have a fantastic product?
Do you know who your customers are?
More importantly, do you know what they want?
You may think you have the best business idea in the world and know just how to sell it to your potential customers – but how?
Where do you obtain your information?
A great way to find answers to all these questions is to ask them! By asking for testimonials or reviews, you can see exactly what you’re doing right so you can continue! Equally as vital, you can see where there is room for improvement.
From reading the Composite Door Shop testimonials page, it soon becomes very clear what our customers want:
- Punctuality – “Many thanks for excellent service, ordered online delivered on time. Really pleased with door.”
Customers really appreciate it if you arrive when expected.
- Service – “Just to confirm the excellent service… they fitted the door and frame very neatly, cleared up and removed the old door in three hours and were unfailingly cheerful and polite.”
A high level of customer service is paramount. A tradesman who is highly skilled at his job installs confidence and ensures that customers will be happy with the work. As a result, this can lead to a positive recommendation. A polite tradesman is always a good attribute for the company. It’s not difficult to remember your manners and be respectful of another’s home. A tradesman who takes off his shoes and cleans up after the work is completed is a guaranteed hit!
- Choice – “Fab quality lovely green colour”
A wide availability of products to suit all tastes and budgets.
- Quality – “We are extremely pleased with the very high standard of the product and the impressive diligence and expertise of the fitters.”
A product that meets or exceeds expectations on quality, performance and durability
This information is crucial to maintaining and increasing our customer base.
At Composite Door Shop, we know exactly what our customers want and we deliver!
After all.. the customer is always right!