Unforeseeable problems are often unavoidable by their nature. Even products which pass quality control tests and seem to be perfect at the beginning can suddenly have an unusual fault develop. When natural materials, such as wood, are used in the manufacture of products, weaknesses can hide within the wood’s grain that, when worked over time, can become more and more of an issue.
Because nobody can predict these faults, it is important to have a good guarantee to ensure that if any faults become obvious after continuous use, you are covered.
That is why with our composite doors you get a comprehensive 10 year guarantee. If you have had a bad experience in the past when working with a small company that has provided a guarantee and later gone under, you don’t need to worry as our guarantee is insurance-backed. This means that in the unlikely event that our company stops operating before your guarantee has finished, you are still fully covered.
As long as your new composite door is treated within the guidelines for use (i.e. is not regularly subjected to an unacceptable amount of force or other wearing usage that is not expected of a domestic front door or back door), you will be covered for damage to the functionality or any severe deterioration of the appearance of the front door that is not within the acceptable range. Slight fading is expected over many years of exposure to the elements but it should not detract from the aesthetics of your front door.